Privacy Policy

Effective Date: 01/09/2025

JW Beauty House (“we”, “our”, “us”) values your privacy and is committed to protecting your personal data in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website www.jwbeauty.com.my

1. Collection of Personal Data

We may collect the following information when you register, place an order, or use our services:

  • Name, identification details, and contact information (address, phone number, email).
  • Payment and billing information.
  • Delivery/shipping details.
  • Service/appointment details.
  • Technical data such as IP address, browser type, and cookies.

2. Use of Personal Data

Your personal data may be used for:

  • Processing and fulfilling your orders.
  • Providing and managing our products and services.
  • Delivery and logistics arrangements.
  • Customer support and communication.
  • Marketing and promotional activities (only if you have consented).
  • Legal and regulatory compliance.

3. Disclosure of Personal Data

We may disclose your data to:

  • Service providers (couriers, payment gateways, IT support).
  • Business partners involved in providing services/products to you.
  • Government authorities or regulators when required by law.
  • Any party with your consent.

We will not sell or rent your personal data to third parties.

4. Security of Data

We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, disclosure, alteration, or destruction.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes stated above or as required by law.

6. Your Rights

Under PDPA 2010, you have the right to:

  • Access and request a copy of your personal data.
  • Correct or update inaccurate data.
  • Withdraw consent for processing (subject to contractual/legal restrictions).
  • Request deletion of your data (where applicable).

Requests can be submitted via our contact details below.

7. Cookies & Tracking

Our Site may use cookies and similar technologies to enhance user experience, analyze trends, and track usage. You can manage cookie preferences in your browser settings.

8. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

9. Contact Us

For inquiries or requests regarding your personal data, please contact us:

JW Beauty House
Email: contactus@jwbeauty.com.my